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Customer reviews of East Anglia Cars
At East Anglia Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
East Anglia Cars
Based on 4 customer reviews
Outstanding customer service!
By Chris M on 18 February 2019 | Purchase not verified
Incredible customer service which makes a change from most garages. I bought a VW touran that had a slight wobble on idle. I called them and they were more than happy to take the car back to inspect it. They took it to a mechanic who ran diagnostics and found that 2 injectors were not pushing enough fuel through, so they replaced these for me and gave me the old injectors back, all at their expense despite me also having a 6 month warranty. Very friendly and answered all of my calls quickly. They went the extra mile to even get it fixed for me before he went away. Hands down the best car buying experience i have ever had. The issue wasn't obvious enough for the garage to have realised as it was only when the engine was warm, but it's not the problem that matters, it's how it's solved. Will always come back to this garage now for future purchases, thanks again guys for a stress free experience.
Simply the best!
By Jay S on 19 January 2019 | Purchase not verified
Very professional and made me feel welcome and confident in the car I was buying.. Also gave me a good. Price for my car which I was part exchanging
Brilliant Customer Service
By Mike F on 12 January 2019 | Purchase not verified
I called to inform i wanted to view one of the cars. The car was lovely it just wasn't for me. I asked if i could view another car i had my eye on and I fell in love with it . Gave me time to look at the paper work everything was present and correct. I was very happy. Thank you much appreciated.
Daughters first car - would highly recommend!
By Jane S on 01 December 2018 | Purchase not verified
The staff were friendly and not at all pushy for a sale. This was my daughters first car and they offered her advice on Insurance/road tax etc. There was no rush to commit and in fact we visited on a few occasions and had various test drives. It was a smooth experience. They organised the whole paperwork for me , they were very professional and so helpful. Would definitely use them again.